1 AIM OF THE PROTECTION AND PROCESSING OF PERSONAL DATA POLICY
On basis of its legal and social responsibility arising from KVKK, MARVEL TOUR accepts and
undertakes to act in accordance with the legal regulations and international standards. For MARVEL TOUR (hereinafter also referred to as “Company”) ensuring data protection constitutes the basis of a confidential business relation and Company reputation.
2 THE SCOPE AND AMENDMENT OF THE PROTECTION AND PROCESSING OF PERSONAL DATA POLICY
The Policy includes the processing of all personal data. Anonymized data in the form of statistical assessment or research is not subject to the Policy. The Policy has been drawn in accordance with the KVKK. Policy concerns the personal data of our customers, potential customers, candidate employees, employees, employees, shareholders and authorities of partner institutions and of third persons, whether these are automatically processed or non-automatically processed on the condition that they are part of a data recording system.
Company published the first version of the Policy on October 7th, 2016 This is the secondn version of the Policy which has been published on the website as of 24 December 2020
Company reserves the right to amend the Policy in accordance with the legal regulations.
In case the whole or certain articles of the Policy are amended, the effective date and the version of the Policy will be updated. The Policy shall be published on the official internet site of the Company and upon request from personal data owners, be presented to the access of those related data Owners.
Company is the Data Controller in relation to processing of personal data pursuant to KVKK.
3 BASIC RULES REGARDING THE PROCESSING OF PERSONAL DATA
a. Compliance to the Law and to the rules of correctness
In case of processing personal data, the rights of the persons in question shall be protected. Personal data shall be collected and processed equitably and in compliance to KVKK.
b. Personal data collected prior to the enactment of KVKK
Personal data collected upon commencement of a membership, permission to receive commercial electronic communication, attending an event, purchasing tickets, or by other means prior to the enactment of KVKK on April 7th, 2016, shall be processed and stored in accordance with the terms and conditions of the Policy and can also be transferred abroad -to countries that have sufficient measures regarding the protection of personal data and/or to countries falling short of such measures provided that the conditions specified by the Personal Data Protection Law shall be satisfied- on the condition that they shall be processed in Turkey or processed and stored outside Turkey.
Personal data shall only be processed for purposes defined prior to its collection thereof. Additions and alterations of purpose shall only be possible with justification and on a limited scale.
The related data ownern shall be informed regarding the use of his/her own data. Personal data is generally collected directly from the person. When data is collected, the related data owner shall be aware of or informed about the issues below:
(i) The identification of the data collector or if present, his representative,
(ii) The aim of processing the personal data,
(iii) To whom and for what purpose the processed personal data is transmitted,
(iv) Sensitive data categories,
(v) The method and legal justification of collecting personal data,
(vi) The rights of the person whose personal data is processed in accordance with Article 11 of KVKK.
Before processing the personal data, it shall be determined whether such process is necessary in order to reach the aim or to what extent such process is necessary. In cases where the aim is
acceptable and balanced, statistical data may be used.
Data which is no longer necessary, including record keeping obligations and recording procedures necessary for substantiation, may be deleted, purged or anonymized, after the deadline with respect to legal or business process is lapsed.
Personal data on the file shall be held actual in case it is correct, complete and known. Appropriate measures to delete, correct, complete or actualize incomplete or missing data are taken by the Company.
Personal data is subject to confidentiality. In order to prevent unauthorized access, illegal operations, sharing, accidental disappearance, change or damage, it shall be protected by appropriate organizational and technical measures and be held confidential on a personal basis.
4 CATEGORIES OF PERSONAL DATA
Personal data is categorized as follows. Personal data shall be processed by the Company pursuant to the provisions envisaged under KVKK in relation to personal data processing.
Personal data processed concerning the calculation and tracking of Company’s legal rights and receivables, in compliance with Company’s legal obligations and
5 AIMS OF DATA PROCESSING
The Policy shall be effectuated within the aims herein below.
a. Data processing for contractual relations
Personal data belonging to a customer (customer and potential customers) or a business partner (in case business partner is a legal entity, to its representative or to its officers) may be processed in order to draw up, to administer or to terminate a contract. Prior to the execution of a contract or during the commencement phase of the contract, personal data may be processed for the purposes of securing customer security, ensuring customer satisfaction, performing contractual rights and liabilities in accordance with KVKK and for performing contractual requirements. During the phase of contract drafting, communication may be established with data owners based on the information of which they have provided.
b. Data processing with the aim of advertisement and information
If the data owner requests information from the Company, his personal data may be processed in order to meet this request. Personal data may be processed for advertisements or for market and opinion research only in case the aim of collecting this data is in compliant with the aims of data processing envisaged under this Article. The data owner shall be informed regarding the use of his data for advertisement purposes. In case information is only collected for advertisement purposes, data owners may not give this information. The data owner shall be informed regarding his freedom to give information for this purpose. Personal consent is received in order to process the information of the data owner for advertisement purposes. The data owner may select from appropriate communication channels such as mail, electronic mail or telephone. In case data owner does not permit his information to be used for business purposes, the data shall no longer be used for such purpose and its use for such purposes shall be prevented.
c. Data processing made for performance of Company’s legal liability or due to observance of clearly stipulated legislative provisions
Personal data may be processed without receiving personal explicit consent, in case such processing is clearly stipulated by the relavant legislation or for purposes of performing a legal liability envisaged by the relevant legislation. The type and extent of the data processes shall be necessary for the legally permitted data processing activity and in accordance with the relevant legal provisions.
c. Data processing made for performance of Company’s legal liability or due to observance of clearly stipulated legislative provisions
Personal data may be processed without receiving personal explicit consent, in case such processing is clearly stipulated by the relavant legislation or for purposes of performing a legal liability envisaged by the relevant legislation. The type and extent of the data processes shall be necessary for the legally permitted data processing activity and in accordance with the relevant legal provisions.
d. Data processing for the legitimate interest of the Company
Personal data may be processed without receiving personal explicit consent in case it is necessary for protecting a legitimate interest of the Company. Such legitimate interest is either a legal (e.g. implementing, enforcing or defending legal rights, collection of outstanding receivables) or an economic (e.g. evaluation of the Company, abiding by the contractual terms to refrain from indemnifying the counter-party) interest.
e. Processing sensitive dataSensitive data shall be processed with the condition of taking sufficient precautionary measures determined by the Board for the Protection of Personal Data (hereinafter referred to as “Board”) in cases indicated here in below:
(I) In cases where required by laws,
(II) Sensitive personal data except the health and sexual life of the related person.
Sensitive personal data regarding the health and sexual life of the related person may only be processed for purposes of protecting public health, protective medicine, medical diagnosis, performing treatment and care services, planning and management of the health services and their finance, by the persons abiding by confidentiality obligation or by authorized institutions or organizations.
In case the aforementioned data processing conditions are not present; the Company shall receive explicit consent of the related data owner for processing such data.
e. Processing sensitive dataSensitive data shall be processed with the condition of taking sufficient precautionary measures determined by the Board for the Protection of Personal Data (hereinafter referred to as “Board”) in cases indicated here in below:
(I) In cases where required by laws,
(II) Sensitive personal data except the health and sexual life of the related person.
Sensitive personal data regarding the health and sexual life of the related person may only be processed for purposes of protecting public health, protective medicine, medical diagnosis, performing treatment and care services, planning and management of the health services and their finance, by the persons abiding by confidentiality obligation or by authorized institutions or organizations.
In case the aforementioned data processing conditions are not present; the Company shall receive explicit consent of the related data owner for processing such data.
f. Data processed through exclusively automatic systems
Procession of personal data through exclusively automatic systems in order to specify certain factors may not be by itself a basis for decisions comprised of negative legal conclusions for the related data owner. The related data owner has the right to object to the emergence of a result to his detriment as a result of the analysis of processed data through exclusively automatic systems. For purposes of preventing erroneous decisions, test and reliability control are being conducted by the employee.
g. User data and the Internet
In case of collection, process and use of personal data on web sites and applications, the related data owners shall be informed about the privacy statement and if necessary, cookies. Privacy statement and cookie information shall be integrated in an easily identifiable, directly accessible and continuously available way for the related data owner.
In case of the formation of user profiles for the evaluation of website and web applications’ use, the related data owner shall be appropriately informed thereof with respect to the privacy statement.
If websites and applications are able to access personal data in an area limited to registered users, the identification of the related data owner and the verification of his/her identity shall provide sufficient protection during access.
6 EMPLOYEE DATA
a. Data processing for employment relationsFor employment relations, personal data are processed without receiving explicit consent in the event they are necessary to draw up, execute and terminate an employment contract. If the candidate is declined, data belonging to the candidate are stored during the appropriate data storage duration. Such data are deleted, destroyed or anonymized at the end of this duration.
b. Data processing made for performance of Company’s legal liabilities or due to observance of clearly stipulated legislative provisions
Personal data belonging to the employee may be processed without receiving explicit consent in case the process is clearly stipulated by the legislative provisions or in order to perform a legal liability envisaged by the relevant legislation.
c. Data processing in accordance with the legitimate interestsPersonal data belonging to the employee may be processed without receiving explicit consent if necessary for protecting a legitimate interest of the Company. Such legitimate interest is either a legal (e.g. implementing, enforcing or defending legal rights) or an economic (e.g. evaluation of the Company or abiding by the contractual terms to refrain from indemnifying the counter-party) interest.
In personal cases where it is necessary to protect the interests of the employees, personal data may not be processed for legitimate interests. Prior to data processing it shall be determined whether interests requiring protection are present.
In case data belonging to the employees are processed in accordance with the legitimate interest of the Company, it shall be examined whether the process is balanced. It shall be controlled whether or not the legitimate interest of the Company requiring him to take such measure is breaching an employee right akin to protection and processing shall be carried out only when the interests of both parties are balanced.
(III) In cases where required by laws
(IV) Sensitive personal data except the health and sexual life of the related person.
Sensitive personal data regarding the health and sexual life of the related data owner may only be processed for purposes of protecting public health, protective medicine, medical diagnosis, performing treatment and care services, planning and management of the health services and their finance, by the persons abiding by confidentiality obligation or by authorized institutions or organizations.
e. Data processed by exclusively automatic systems
In case personal data is processed through exclusively automatic systems as a part of the employment relation (ex. as a part of the personnel selection or in order to evaluate talent profiles) the employee has the right to object to the emergence of a result to his detriment.
f. Telecommunication and Internet
Telephone hardware, e-mail addresses, intranet and Internet together with internal lines, are provided by the Company primarily for duties related to work. These are work tools and Company resources. These tools shall be used in accordance with relevant statutory regulations and adhoc regulations of the Company.
A general supervision regarding telephone and e-mail communication or intranet and internet use does not take place. In order to prevent attacks against the IT infrastructure or individual users, protective measures blocking technically harmful contents or analyzing the modelling of the attacks are implemented during the transition of those harmful contents and attacks to the Company web. The use of telephone hardware, e-mail addresses, intranet/internet and/or internal social webs are stored for a limited duration for security purposes. The evaluation of these data regarding the data owner are only made in case a concrete doubt concerning the breach of legal regulations is present. These controls are implemented by the related departments only for keeping the principle of balance.